Hotel 4.0 Versión inglesa
Resumen del Libro
What lies ahead for the hotel industry in the era of Revolution 4.0? How is the massive increase in the use of technology changing customers' preferences? This book will answer these and many other questions, analyzing the deployment of artificial intelligence, robotics, big data and 5G in hotel operations and the impact on the guests' journey and our workforce. A handbook for drivers building tomorrow's hospitality industry.
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